FAQ

FAQ

NINAU HOU

He aha kāu kumukūʻai?

Hiki ke ʻokoʻa ke kumukūʻai o kā mākou huahana ma muli o ke kūlana waiwai a me nā kumu mākeke ʻē aʻe.E hoʻouna ʻia kahi papa inoa kūʻai hou iā ʻoe ma o ka leka uila ma hope o kou hoʻopili ʻana iā mākou.

Loaʻa ka helu kauoha liʻiliʻi?

ʻAe, aia ka liʻiliʻi liʻiliʻi no nā kauoha āpau o waho.Inā makemake ʻoe e kūʻai hou aku i nā huahana i kauoha ʻia, akā ma ka liʻiliʻi, e ʻoluʻolu e nānā i kā mākou pūnaewele.

Hiki iā ʻoe ke hāʻawi i nā palapala pili i kāu huahana?

ʻAe, hiki iā mākou ke hāʻawi i nā ʻano palapala āpau e pili ana i kā mākou huahana.ʻO nā palapala i hāʻawi ʻia me ka Certificate of Analysis/Certificate of Conformance, Insurance Certificate, Certificate of Origin, a me nā palapala e koi ʻia i waho.

He aha ka manawa alakaʻi maʻamau?

No nā laʻana, ʻo ka manawa alakaʻi ma kahi o 7 mau lā.No ka hana nui, ʻo ka manawa alakaʻi he 20-30 mau lā ma hope o ka loaʻa ʻana o kāu uku waihona.Hoʻomaka ka manawa alakaʻi i ka (1) loaʻa iā mākou kāu waihona, (2) Loaʻa iā mākou kāu ʻae hope no nā huahana i kauoha ʻia.Inā hiki ʻole ka manawa alakaʻi i ka lā hoʻouna i ʻōlelo ʻia ma ka ʻaelike, e ʻoluʻolu e hoʻokaʻaʻike mai iā mākou.I ka hapanui o nā hihia, e hāʻawi mākou i nā huahana i kauoha ʻia i ka manawa.

He aha nā ʻano uku āu e ʻae ai?

Hiki iā ʻoe ke uku pololei i kā mākou waihona waihona, Western Union account a i ʻole moʻo Paypal me 30% waiho mua, 70% koena.Pono ke kau o ka uku hana i ka aelike.

He aha kāu palapala hōʻoia no kāu huahana?

Hiki iā mākou ke hōʻoiaʻiʻo ʻoi aku ka maikaʻi o kā mākou mau mea maka a ʻo nā huahana āpau a mākou e hana ai he hana maikaʻi.ʻO kā mākou manaʻo e hoʻolilo iā ʻoe, kā mākou mea kūʻai aku, e ʻoluʻolu i kā mākou huahana.Inā loaʻa iā ʻoe kekahi ʻike leʻaleʻa me kā mākou huahana, e ʻoluʻolu e hoʻokaʻaʻike mai iā mākou.

Hiki iā ʻoe ke hōʻoiaʻiʻo i ka lawe palekana ʻana i kāu huahana?

ʻAe, ua hoʻopili ʻia kā mākou huahana āpau i nā pūʻolo kiʻekiʻe kūpono no ka lawe ʻana aku.Inā he waiwai pōʻino nā huahana i kūʻai ʻia, e hoʻohana mākou i nā pūʻolo i hoʻolālā kūikawā ʻia no lākou.E hoʻohana ʻia ka mea hoʻouna mālama anu inā pili nā huahana i ka wela.ʻO ka hoʻohana ʻana i nā pūʻolo kūikawā a i ʻole nā ​​puʻupuʻu maʻamau ke kumu i ka uku hou.

Pehea e pili ana i nā uku hoʻouna?

ʻO nā uku hoʻouna e pili ana i ke ala āu e koho ai e lawe i nā ukana.ʻO Express ke ala wikiwiki loa, akā naʻe, ʻoi aku ka kiʻekiʻe o ke kumukūʻai.ʻO ka lawe ʻana i ke ala wai ke koho maikaʻi loa no nā huahana i nui ka nui.He paʻakikī ka haʻi ʻana i nā uku maoli, ke ʻole mākou i nā ʻike āpau e pili ana i ka nui, ke kaumaha a me ke ʻano o ka lawe ʻana.E ʻoluʻolu, e ʻoluʻolu e kelepona mai iā mākou.